1. Information We Collect

We may collect personal information including:

• Full name
• Phone number
• Email address
• Mailing address
• Date of birth
• Information necessary to assist with health insurance enrollment or servicing

We collect this information when you:

• Submit a request for assistance through our website
• Contact us by phone
• Complete an electronic or written authorization form
• Request enrollment or policy servicing support

2. How We Use Your Information

We use your information to:

• Provide health insurance enrollment assistance
• Respond to inquiries
• Send appointment reminders
• Request required documentation
• Provide policy updates and servicing support
• Comply with federal and state regulations

We do not sell or rent your personal information.

3. SMS Terms and Conditions

JSR Insurance Agency

Clients and contacts can expect to receive the following types of SMS messages from us: appointment reminders and follow-ups, general customer service communications, account notifications, and policy updates.

1. 1.You can cancel the SMS service at any time. Simply text "STOP" to the number provided. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially and we will resume sending SMS messages to you.
2. 2.If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to customersupport@jsrinsuranceagency.net.
3. 3.Carriers are not liable for delayed or undelivered messages.
4. 4.As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
5. 5.For privacy-related inquiries, please refer to this privacy policy at jsrinsuranceagency.net/privacy.

4. Data Protection

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

5. Third-Party Services

We may use secure third-party service providers to assist with communication, document processing, or customer relationship management. These providers are contractually obligated to safeguard your information.

6. Your Rights

You may request to review, correct, or delete your personal information by contacting us using the information below.

7. Contact Information

If you have any questions about this Privacy Policy, please contact us: